ServiceTitan vs Housecall Pro: which fits your shop?
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Short answer
Housecall Pro for owner-operators and small residential crews who want a price today, a free trial, and everything on one bill.
ServiceTitan for larger residential or commercial shops (call-booking staff, multiple crews) that will go through a sales process and want one heavy platform.
Side-by-side
| ServiceTitan | Housecall Pro | |
|---|---|---|
| Built for | Commercial: mechanical, refrigeration, plumbing, electrical, landscaping, roofing, kitchen equipment, water treatment, fire & life safety, dock and door. Residential: HVAC, plumbing, electrical, chimney, roofing, garage door, septic, pest control, irrigation, painting; also pool service, lawn care [source] | Electrical, HVAC, handyman, landscaping, home cleaning, pool, appliance repair, plumbing, remodeling, carpet cleaning, garage door, chimney, pest control, window cleaning, pressure washing, custom home building, commercial [source] |
| Lowest listed price | Not published [source] | $59/mo (Basic, billed annually) [source] |
| How you pay | Per technician, quote only [source] | Per plan, user bundles [source] |
| Free trial | No trial mentioned; demo only [source] | 14 days, no card [source] |
| QuickBooks Online | 'Export invoices, payments, and bills to QuickBooks' (edition not stated) [source] | Yes: 'QuickBooks Online sync' on Essentials and above (integrations page lists QuickBooks Desktop sync) [source] |
| Xero | Private Preview for select accounts (help centre); not on features page [source] | No (not listed on integrations page) [source] |
| Online booking | Yes [source] | Yes (24/7 online booking, all plans incl. Basic) [source] |
| Customer portal | Yes (Client Portal: equipment, pay invoices, schedule) [source] | Yes (customer hub: past jobs, appointments, approve estimates, pay, message) [source] |
| Price book / flat rate | Yes (customisable pricebooks; 'flat rate' not stated) [source] | Yes (Price Book with flat-rate pricing, from Basic) [source] |
| GPS / routing | Yes (GPS tracking, optimized routing, tech tracking) [source] | Yes (employee GPS on Essentials+, route optimisation, VGPS/dashcam add-on) [source] |
| Card payments | Payments and online bill pay listed (not stated as built-in) [source] | Yes (card and bank payments, card reader, Instapay) [source] |
| Customer financing | Yes (customer financing) [source] | Yes ('Payments & consumer financing' on Basic; financing on every plan) [source] |
Read from each vendor's own website on 29 Oct 2026. Vendors change plans often: check before you buy.
How they’re sold
| ServiceTitan | Housecall Pro | |
|---|---|---|
| Price published | No | Yes |
| Billing basis | Per technician | Plan with user bundle (1, 5, 8 users) |
| Try before buying | Demo | 14-day trial, no card |
| Contract | Not stated on pricing page | No long-term contract |
That’s the real dividing line. With Housecall Pro you can sign up tonight and know the bill. With ServiceTitan you book a demo, get a quote at your tech count, and negotiate.
Who each is built for
ServiceTitan’s features page lists commercial trades (mechanical, refrigeration, plumbing, electrical, landscaping, roofing and more) and it has separate enterprise and franchise offerings. Its own partner referral terms say a referred company needs at least 3 technicians and 1 full-time office employee, which tells you where it draws its minimum.
Housecall Pro lists residential home service trades: electrical, HVAC, handyman, landscaping, cleaning, pool, appliance repair, plumbing and more.
Features both cover
Both list online booking, a client portal, a pricebook, GPS, payments and customer financing. Differences on paper:
- Accounting: Housecall Pro syncs QuickBooks Online from Essentials. ServiceTitan exports invoices, payments and bills to QuickBooks (edition not stated) and had Xero in private preview.
- GPS: Housecall Pro employee GPS starts at Essentials; ServiceTitan lists GPS tracking and optimized routing.
What to do next
- If you’re under about 5 techs, start a Housecall Pro trial and price it at your headcount.
- If you’re bigger, book a ServiceTitan demo with the questions on our ServiceTitan pricing page, and get a Housecall Pro Max price for comparison.
- Also price Service Fusion (flat, unlimited users) as a middle option.
Housecall Pro plansPlain link to the vendor. Affiliate link: placeholder until the program approves us. ServiceTitan demoPlain link to the vendor. Affiliate link: placeholder until the program approves us.
FAQ
Is ServiceTitan more expensive than Housecall Pro?
We can't give a like-for-like figure because ServiceTitan publishes no prices; it quotes per technician after a demo. Housecall Pro published $59-$299 a month billed annually (1 to 8 users) on 29 Oct 2026. ServiceTitan positions itself for larger and commercial operations, and its own referral terms require a referred company to have 3+ technicians and an office staff member.
Can I try ServiceTitan for free?
ServiceTitan's pricing page mentions no free trial; it sells through demos. Housecall Pro offers a 14-day free trial with no card.
Do both have a price book?
Yes. Housecall Pro has a Price Book with flat-rate pricing from its Basic plan. ServiceTitan lists customisable pricebooks.
Which one is better for a 3-truck HVAC company?
On published facts, Housecall Pro is easier to price and start: Essentials covers 5 users for $149-$189 a month and includes QuickBooks Online sync, GPS, price book and financing. ServiceTitan is built for bigger operations; get a quote at your tech count before deciding.